Terms and Conditions
Welcome to Riwayat. By accessing or purchasing from our website (www.riwayatpk.store), you agree to be bound by the following terms and conditions. Please read them carefully before using our website or placing an order.
1. General
These Terms & Conditions govern all sales and purchases made through Riwayat.
By placing an order, you acknowledge that you have read, understood, and agreed to these terms.
Riwayat reserves the right to update or modify these terms at any time without prior notice.
2. Products
We take pride in offering pure, natural, and handcrafted food products.
While we strive for accuracy in product images and descriptions, slight variations in color, texture, or packaging may occur due to natural ingredients and handmade processes.
All products are intended for personal use and consumption only, and not for resale without written consent.
3. Orders & Pricing
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All prices listed on our website are in Pakistani Rupees (PKR) and inclusive of applicable taxes.
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Prices and product availability are subject to change without prior notice.
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Orders are confirmed only after full payment (or confirmation for Cash on Delivery).
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Riwayat reserves the right to cancel or refuse any order due to incorrect pricing, stock unavailability, or suspicious activity.
4. Shipping & Delivery
We offer nationwide delivery across Pakistan.
Estimated delivery time is 3–5 working days, depending on your location.
Delays caused by courier services, weather, or unforeseen events are beyond our control, but we’ll do our best to assist you.
For detailed information, please review our Shipping Policy.
5. Returns & Refunds
We ensure the highest quality standards for all our products.
If you receive a damaged, incorrect, or expired product, please contact us within 3 days of delivery.
For complete details, refer to our Return & Refund Policy.
6. Payment Methods
We currently accept:
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Cash on Delivery (COD)
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Bank Transfer / EasyPaisa / JazzCash
All payments are processed securely. Riwayat will never ask for sensitive financial information over calls or messages.
7. Intellectual Property
All content on this website — including text, images, graphics, product names, and logos — is the property of Riwayat and protected under copyright laws.
You may not reproduce, distribute, or use any content without written permission.
8. Limitation of Liability
Riwayat is not responsible for any loss, damage, or allergic reaction resulting from the misuse or overconsumption of products.
Always read ingredient lists and consult your physician if you have specific health concerns.
9. Contact Us
If you have any questions or concerns about these Terms, please contact us:
📧 Email: Riwayat533@gmail.com
📞 WhatsApp: +92 3267148076
Riwayat – Pure, Honest, and Rooted in Tradition. 🌿